Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order promptly and efficiently. Please review our shipping policy for important information regarding your purchase.
Shipping Options:
- Standard Shipping: Delivery within 7-10 business days.
- Expedited Shipping: Delivery within 3-4 business days (additional fees apply).
- Overnight Shipping: Next-day delivery (available for orders placed before , additional fees apply).
Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and your location. We offer free standard shipping on orders over [insert amount].
Tracking Your Order: Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order on our website using the tracking number provided.
International Shipping: We currently ship to [list countries or regions]. International shipping times may vary based on the destination and customs processing. Additional customs fees or duties may apply and are the responsibility of the customer.
Delivery Issues: If your order does not arrive within the estimated delivery time, please contact our customer service team at luminousgramophone@gmail.com. We will assist you in resolving the issue.
Damaged or Lost Items: If your order arrives damaged or if you believe it is lost, please contact us within 7 days of the expected delivery date. We will work with you to provide a resolution.
Changes to Shipping Policy: We reserve the right to update this shipping policy at any time. Please check our website regularly for the latest information.
Thank you for choosing us! We appreciate your business.